Terms
At Chain Forensics Labs, we are committed to maintaining transparency, integrity, and compliance with all applicable laws and regulations. To ensure a clear understanding of our services, rights, and responsibilities, we strongly encourage all clients to carefully review our Terms and Conditions before engaging with us. By using our services, you acknowledge and agree to the terms outlined therein, which govern the scope of our investigations, compliance assistance, payment policies, and limitations of liability.
1. Introduction
Welcome to Chain Forensics Labs ("Company," "we," "our," or "us"). By using our services, including AML and KYC compliance support, blockchain forensic investigations, and assistance to businesses, law enforcement, and individual victims ("Services"), you agree to comply with these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Services Provided
- At Chain Forensics Labs, we specialize in blockchain analysis, anti-money laundering (AML) and know-your-customer (KYC) compliance, as well as forensic investigations. Our services are designed for lawful and ethical use, assisting businesses, law enforcement, and individuals in combating financial crimes.
- We offer expert blockchain tracing services to track scammed and stolen funds, leveraging advanced forensic techniques to uncover illicit transactions.
- Service results are typically completed within 7 business days; however, this timeframe may vary based on the complexity of the case. We remain committed to delivering thorough and accurate findings while maintaining the highest standards of integrity and confidentiality.
3. Eligibility
By accessing our Services, you confirm that:
- You are at least 18 years old or have the legal capacity to enter into these Terms.
- You will use our Services for lawful purposes and not engage in illegal activities.
- You understand that we do not provide legal or financial advice.
4. Limitations of Liability
- We do not guarantee specific outcomes from our Services.
- We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Services.
- We are not responsible for any legal consequences resulting from information provided through our investigations.
5. Data Protection
- We prioritize the confidentiality of client data and adhere to applicable data protection laws.
- Clients must provide accurate and lawful information for investigations.
- We may be required to disclose certain information to law enforcement agencies if legally compelled.
6. Compliance with Laws
- Our Services are provided in compliance with applicable laws and regulations.
- Clients are responsible for ensuring their use of our Services complies with all relevant laws.
7. Prohibited Uses
You agree not to:
- Use our Services for fraudulent, unlawful, or unethical activities.
- Provide false or misleading information.
- Attempt to access or interfere with our systems without authorization.
8. Payment and Fees
- No refunds will be provided for payments made for our Services.
- Payment terms, pricing, and refund policies will be outlined in individual agreements with clients.
- Failure to pay for Services may result in termination of access to our Services.
9. Termination
We reserve the right to suspend or terminate Services if you violate these Terms or engage in activities that may harm our business or reputation.
10. Disclaimer
Our Services are provided "as is" without any warranties, express or implied. We do not guarantee the accuracy or completeness of investigative findings.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of United Kingdom. Any disputes shall be resolved in the courts of United Kingdom.
12. Changes to Terms
We may update these Terms at any time. Continued use of our Services constitutes acceptance of any modifications.